Paris Orthotics technical expert

FAQS

Customer Service

What is your turnaround time?


We guarantee a 5-7 day turnaround time on all custom made orders. Please contact Customer Service for details.




What is the cost of shipping?


We offer a paid inbound shipping program for qualifying Canadian accounts and we pay for the outbound shipping on all Canadian custom orders. Please contact Customer Service for details.




Where do I get more order forms?


Order forms, boxes and other supplies can be ordered by completing and emailing or faxing the Supply Order form to Customer Service. https://www.parisorthotics.com/forms-resources




Do you offer discounts?


Yes, we offer subsequent pair, children’s outgrowth, late and competitive volume discounts to qualifying accounts. Please contact Customer Service for details.




Children’s feet grow so fast. Do you offer an outgrowth program?


Yes, in order to make children’s and adolescents’ growth related replacement orthoses more affordable we offer a Children’s Outgrowth Program. Please contact Customer Service for details.




Need more information on The Richie Brace?


See The Richie Brace webiste for more information on casting and more. https://www.richiebrace.com/index.php/providers-home-page.html





Technical Support

What is your turnaround time?


We guarantee a 5-7 day turnaround time on all custom made orders. Please contact Customer Service for details.




What is the cost of shipping?


We offer a paid inbound shipping program for qualifying Canadian accounts and we pay for the outbound shipping on all Canadian custom orders. Please contact Customer Service for details.




Where do I get more order forms?


Order forms, boxes and other supplies can be ordered by completing and emailing or faxing the Supply Order form to Customer Service. https://www.parisorthotics.com/forms-resources




Do you offer discounts?


Yes, we offer subsequent pair, children’s outgrowth, late and competitive volume discounts to qualifying accounts. Please contact Customer Service for details.




Children’s feet grow so fast. Do you offer an outgrowth program?


Yes, in order to make children’s and adolescents’ growth related replacement orthoses more affordable we offer a Children’s Outgrowth Program. Please contact Customer Service for details.




Need more information on The Richie Brace?


See The Richie Brace webiste for more information on casting and more. https://www.richiebrace.com/index.php/providers-home-page.html





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Manufacturing Lab Head Office

3630 1st Ave E Vancouver, BC V5M 1C3

Tel   604.301.2150

Tel   1.800.848.0838

Fax 1.855.381.2157

customerservice@parisorthotics.com

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